Shipping policy

We ship to most countries worldwide.

15 to 30 days from the day your order is placed.

All items purchased from our website are shipped free of charge.

Returns and exchanges

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.

To be eligible for return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To return your product, please send us an email at info@mydealmall.ca and we will provide you the address of where the purchased item should be mailed.

Orders

If you change your mind after completing your purchase, please send us an email at sales@mydealmall.ca to cancel your order. Order cancellation can only be processed before your order is shipped. Therefore, we will not be able to cancel the order once you receive the shipping confirmation email.

Once your order is processed, you will receive an email with a tracking number that will link you to the order tracking website.

Orders are processed within 48 hours after payment is verified. We estimate an arrival time of 15 - 30 days depending on the part of the world the item is being shipped to, 

In the event of lost mailed item, we will try to trace the item from the shipping warehouse and if there is clear indication that your order is indeed lost, we will re-send the order to you at no cost or if the item is no longer available, we will issue a full refund.

Payment

At the moment, we accept credit card, debit card, Apple pay, Google pay and Paypal.

There is a Paypal payment button on each product page. Clicking on the button will take you to the Paypal checkout page from where you will be redirected to the Paypal website to complete your payment. Once on the Paypal website, be sure to fill in your payment information correctly for fast and hassle-free payment processing. Once you complete your payment on the Paypal website, a payment advice will be automatically generated to Mydealmall.ca system for your order. 

Yes. It is commonly misunderstood that Paypal account is required in order to make payment through Paypal. The truth is that, you do not need a Paypal account to make a payment through Paypal. All you need is a debit or credit card supported by Paypal.

Absolutely! Our payment processor is Shopify, a reputable company known worldwide and one of the best in the business. Therefore, we will not store any of your credit card information on our website and we will never share any of your personal information with anyone else.